There are three sections within Information Services:
- Programmes and projects - responsible for the oversight, resource management and financial management of all IS projects and work streams within the force. This means that all project information is held within one place allowing clear governance and prioritisation processes to take place.
- Service Operations - focused on providing a joined up and effective service. They are responsible for the creation and management of service levels from the whole department to the force. Also responsible for the core service delivery within IS, which consists of the underpinning network, servers and communications used to deliver the day to day service. They capacity manage the network and ensure that availability and service continuity meet the standards required by our customers.
- Service Improvement - to continually review, improve and innovate the service we deliver to our users.