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Our Performance

Crime performance 2017-18

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Total reported crime in Derbyshire has risen slightly during the past year in comparison with the previous 12 months, with the proportion of positive outcomes also marginally rising.

The latest statistics, covering the year to March 31, 2018, show that crime increased by 3.6% compared to the same period in 2016/17.

Statistics for forces across the country are scheduled for release by the Home Office on July 19, with Derbyshire today becoming the latest to release some preliminary figures ahead of that date.

Positive outcomes in Derbyshire, including all offences resolved by charge or summons as well as out of court disposals such as cautions and community resolutions, rose from 25.8% to 26.4% with 55,848 crimes recorded within the relevant categories across the county.

Chief Constable Peter Goodman said: “I’m pleased to see that the rise in crime in Derbyshire is only slight, supporting our view that we are one of the safest counties in the country.

“However, I want to be really clear that we do not consider recorded crime data as a complete or effective understanding of crime, or of people's experiences of crime.

“Areas such as modern slavery, online fraud & cybercrime and child sexual exploitation, for example, are priority areas for the force because they are where we find some of the most serious criminality and where we protect some of our most vulnerable people.

“These areas are not included in the figures, but we will continue to police based on risk, threat and vulnerability, not on limited metrics such as these.”

Local crime figures

Crime Mapping allows us to show you where crime is happening at a local level, so we can better engage with our communities and help them determine how best to police the area they live in.

The latest version of the crime mapping website allows you to enter your postcode or area name and from this find out the latest street-level crime statistics using a simple, user-friendly interface and highly-detailed maps.

Updated on a monthly basis, the crime statistics show the total numbers of crimes on or near the street you live on, and can then be broken down further into categories such as burglary, robbery, vehicle crime, violence and anti-social behaviour

It also now allows you to see the outcomes of these offences as they are investigated and travel along the criminal justice process.

Visit: www.police.uk to find out more information about your local area.

Common Statement of Performance

This statement is an attempt to represent all the demands, responsibilities and commitments on the police and put the statistics made available to the public in context.

User satisfaction

Customer Satisfaction Update April 2016 to March 2017

We are committed to providing a high quality policing service to everyone in Derbyshire.

80% out of victims of crime or incidents who completed a User Satisfaction survey are satisfied with their whole experience with our service. Of course we recognise that this means that 20% of people surveyed had some level of dissatisfaction and we use their important feedback to continue to improve our service.

User satisfaction information
Survey questions Percentage of people satisfied 
 Satisfaction with ease of contact  89%
 Satisfaction with the actions taken  75%
 Satisfaction with keeping you informed  70%
 Satisfaction with how we treated you  93%
 Satisfaction with the whole experience  80%

Examples of the positive feedback we receive include comments such as:

  • “They were excellent, reassured me and made me feel safe.”
  • “They couldn’t have done more and it was a first class service.”
  • “They did all they could and kept us up to date with the case.”

We pass positive feedback to the officers and staff involved in the case.

If you have reported an incident or crime to us you may be contacted by telephone a few months later to complete a short user satisfaction survey.  If you are contacted to take part in this survey, we would welcome your feedback to help us to provide a high quality policing service to everyone in Derbyshire.

Financial performance

Derbyshire Constabulary maintains strong crime performance despite increasing financial challenges facing the force.

The latest financial performance reports are included as part of the Police and Crime Commissioner's monthly Strategic Priorities Assurance Board meetings, the reports from which can be found on the PCC's website.

Use of force

Our officers occassionally have to use force, be it to protect the public, maintain order or keep themselves from harm.

As these are recorded, we publish data about this to ensure transparency and openness about our officers' actions.

Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.