This section explains all the ways you can notify us of crimes committed, or about to be committed, in the Derbyshire Constabulary area.
Emergency - dial 999
The 999 number is a 24 hour service and should only be used in situations where there is:
Danger to life
Use, or immediate threat of use, of violence
A crime in progress
Serious injury to a person
An offender has just been disturbed at the scene
A need for immediate police attendance such as when a crime is about to be committed
Read more on how we deal with 999 calls|.
101-x220-165If you want to report a crime, pass on concerns about your area or simply want to make an enquiry, call our new 101 number.
Find out more about our new, easier-to-remember 101 non-emergency number|.
Are you deaf, hard-of-hearing or speech impaired? You can call our new non-emergency number via a minicom on 18001 101. Read more about services available to you.|
Read more on how we deal with non-emergency calls|.
If for any reason you are unable to dial the 101 number, such as when calling from abroad, please call 0345 123 33 33.
You can provide anonymous information about crimes by calling 0800 555 111, 24 hours a day and 7 days a week.
Tell Crimestoppers if you recognise anyone in our Caught on Camera gallery|.
Visit the national Crimestoppers| site for more information about this independent registered charity.
Other reasons to get in touch
Terrorists won't succeed if someone reports suspicious activity - and you are that someone.
In an emergency, dial 999
If you consider anything to be suspicious or connected with terrorism, call either the national Anti-Terrorism hotline on 0800 789 321 or Derbyshire Constabulary on 101.
Read more about how Derbyshire Constabulary works with communities| to help those who are vulnerable to being drawn into criminal activity. This could be in relation to drugs, knife crime, guns and gangs or involvement in violent extremism.
Action Fraud logoAction Fraud, the UK's first national fraud reporting centre, takes crime reports from victims of fraud and provides a crime reference number. This information is then fed to the police's National Fraud Intelligence Bureau to gain a more complete national picture of fraud. Action Fraud also provides a wide range of information about how to protect yourself from becoming a victim.
Action Fraud has had 15,000 web reports and calls in the first six months from members of the public who have decided to join the fight against fraud.
Action Fraud is now available nationally and provides the single place for victims of fraud to report to or to get advice on protecting themselves. For more advice or to report a fraud, visit www.actionfraud.org.uk| or call 0300 123 2040.
Have you been intimidated, harassed, victimised or abused because of who you are or what you believe in? Find out more about this type of crime and how to report it in our hate crime ages:
What is hate crime?|
Disability hate crime|
A new phoneline has been launched for victims of human trafficking.
The freephone number 0800 783 2589 asks victims and those who suspect trafficked victims are living in their community to pass on information in confidence to the police.
The phone line is staffed by officers between 9am and 5pm Monday to Friday. At other times messages can be left for officers.
In an emergency, people should call 999.
In an emergency, dial 999
For non-emergency reports and intelligence, dial 101.
Read how the Internet Watch Foundation allows you can report illegal content on the web| including child abuse images. You can also visit the Internet Watch Foundation website| directly.
Visit the Virtual Global Taskforce website|, which allows you to report inappropriate or illegal activity towards children online.
Are you deaf, hard-of-hearing or speech impaired?
The following services are available only for people who are deaf, hard-of-hearing or speech impaired.
Non-emergency: Send your text to 07800 002414 with your message.
Emergency: The emergency SMS service lets deaf, hard of hearing and speech-impaired people in the UK send an SMS text message to the UK 999 service where it will be passed to the police, ambulance, fire rescue, or coastguard.
Simply by sending an SMS message to 999 you can call for help and the emergency services will be able to reply to you.
You will need to register your mobile phone before using the emergency SMS service. Visit www.emergencysms.org.uk| for more info
Users that use our Deaftext system should still continue to use that system as it is available to all mobile phones.
Send a fax to 01773 571102
Send an e-mail using our deaf SMS contact form.
Please note that this is not a general correspondence e-mail address and is suitable only for those who are deaf, hard-of-hearing or speech impaired who require assistance.
Care Card Service
If you, or someone you care for, has difficulty using telephones - be it limited verbal communication, lack of confidence or difficulty holding a telephone for extended periods, you can register for a Care Card.
This card has the necessary contact details for the person, and registers them with our call systems so that our contact centre can immediately understand their needs.
Register for a Care Card here| .
Further contact help
A full guide to the services that we offer to those who are deaf or hard of hearing, including locations of hearing enhancement systems, can be downloaded| from the Related Documents section of this page.
There is also a downloadable guide| relating to the Deaf SMS system for deaf, hard-of-hearing or speech impaired people - see the Related Documents section at the top of this page.
Care Card Service
Calls from overseas
An exclusive telephone number of 01773 730215 is provided for the exclusive use of overseas callers only.