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Police urge computer users to be vigilant after suspected scams in High Peak and Hope Valley

Posted on 20th March 2015

Safer Neighbourhood officers are urging local people to be vigilant of cybercrime after an attempted scam in Buxton.

A resident received a call sometime during the morning of Monday, March 16, from a person claiming to be from the well-known computer software company, Windows.

The fraudster said over the last few weeks they had received updates on the resident’s computer and it may be corrupted, prompting the victim to turn on their computer so they could check.

The victim refused and hung up but was contacted again the next day about the same issue.

The incident follows a similar one which took place in Bradwell last month and saw a scammer offer security advice and checks for the victim’s computer before gaining access to the equipment and taking full control, meaning the resident could not access their computer.

PCSO Anthony Boswell from the Hathersage Safer Neighbourhood Team said: “We are urging people to be aware of the warning signs of cybercrime including computer and software fraud. Some simple tips include not disclosing personal information before verifying the caller’s credentials and ensuring your computer has anti-virus software installed.

“Also, be cautious of phone calls, emails and post offering deals out of the blue. If an offer seems too good to be true, it probably is.”

If you need advice about fraud or think you may have been targeted by scammers, call Action Fraud on 0300 123 2040 or visit www.actionfraud.police.uk.

To contact your local Safer Neighbourhood team call 101. You can also follow them on Twitter: @HathersageSNT and @BuxtonTownSNT.

Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.