In an emergency always call 999

Advice following rogue trader incident in New Mills

Posted on 21st February 2017
Trusted-Trader-Logo

We are raising awareness of rogue traders after an elderly man handed over thousands of pounds for roof repairs in New Mills.

On Friday, February 17, a 72-year-old man approached three men in a van and asked them to carry out repairs on the roof of his property. The men charged a large amount of money and the property was left unsafe whilst the work was carried out.

PCSO Lee Baker from the New Mills and Safer Neighbourhood Team said: “We would like to take this opportunity to raise awareness of rogue traders to ensure that residents have work carried out by honest and reliable traders who charge a fair price.

“Firstly, before having work carried out, always get written quotes from three different companies to ensure a fair price, and always ask friends, family or neighbours for recommendations.

“Always check whether the traders are members of the local authority Trusted Trader scheme or the government Trust Mark scheme, and don’t feel pressured into having any work carried out.”

PCSO Baker added: “We also ask family and neighbours to be vigilant and keep an eye out for elderly or vulnerable neighbours.”

Top tips for protecting yourself from falling victim to rogue traders or doorstep callers include: 

  • If you’re not sure, don’t open the door.
  • Always check the identity of any doorstep caller by asking to see an ID badge or by calling the company they claim to work for by using a number from a telephone directory;
  • Discuss any work you feel needs carrying out on your property with a relative or friend who can help you find a reputable trader.
  • Don't feel pressured into agreeing to any work or signing anything on the spot.
  • Never pay cash up front and don't ever go to the bank or cash point with a trader.
  • If you suspect a rogue trader is at your door then call 999.
  • If you need work doing always try to get at least three quotes from companies that have been recommended by family or friends.

Derbyshire Trading Standards Service can help you find honest and reliable traders with the Trusted Trader scheme www.derbyshire.gov.uk/trustedtrader

To contact the New Mills and Hayfield Safer Neighbourhood Team call 101, or send them a message here

You can also follow the team on Twitter for the latest community news: @NewMillsSNT

Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.