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Police in Chaddesden issue warning about cold-calling rogue traders.

Posted on 6th June 2018
Mark Atterbury 14290 PC Mark Atterbury

Our officers in the Chaddesden Safer Neighbourhood Team are warning residents of the dangers of employing cold-calling tradesman after an incident earlier this week. 

At around 10am on Monday, June 4, it is reported that two men called at an 83-year-old woman’s house on Meadow Lane and persuaded her that she needed some work doing to her roof, allegedly charging her £800. 

It is believed that they persuaded her that this work was required by telling her that they had done similar work for her neighbours and this was not true. 

The incident is being investigated by PC Mark Atterbury, who said: “We would strongly advise any one against agreeing to have work done by someone who calls unannounced at your house, this is not the way that any legitimate business operates. 

“The victim in this case is clearly, elderly and vulnerable and we are keen to hear from anyone who can give us any information or may have seen the men involved on Monday.” 

The younger of the two men is described as being a white man, around 16-19 years of age and being ‘short and chubby’. 

The older of the two men is described as being a white man with pale skin, around 6’ tall, well built and spoke with either a Birmingham or Irish accent. He was said to be wearing black shorts and a black t-shirt. 

They were seen in a ‘new looking’ white van with small writing on the side. 

We have issued the following advice: 

  • Do not be tempted to deal with a business who call unannounced at your door
  • If you are not sure who is at the door, do not open it
  • Keep doors and windows locked and use the door chain every time you answer the door
  • If goods or services cost you more than £42 you have cancellation rights to end the contract within 14 days.  If you're not given a written notice explaining your cancellation rights the trader commits a criminal offence
  • Derby City Council Trading Standards Service can help you find honest and reliable traders with the ‘Buy with Confidence’ scheme.  All the businesses who sign up have been checked out by the trading standards team so you know you'll be in safe hands.

PC Atterbury continued: “We are giving the elderly victim support and visiting other households in the area to try and make sure that the same thing does not happen again. 

“We would also urge relatives, friends and neighbours of elderly and vulnerable members of the community, to take the time and give them this advice.” 

If you have any information about this incident please call Mark on 101 quoting reference number 18*258003. 

Alternatively send him a message online by visiting the Contact Us section of our website HERE.

You can also anonymously contact the independent charity Crimestoppers, on 0800 555 111 or by visiting 



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