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Police issue advice to help people stay safe from bank account fraud

Posted on 25th September 2014

Police and partners are teaming up to encourage residents to better protect themselves against bank account fraud after almost 1300 cases were reported in Derbyshire last year.  

Bank account fraud often takes place as a result of identity theft when cards or bank account information has been stolen from the victim. The fraudster will then use this information to access the victim’s bank account and pay for transactions using the stolen details. 

Detective Inspector Rob King, Head of the Derbyshire Constabulary Economic Crime Unit, said: “Fraudsters are finding new ways to target their victims and they are often unaware that they have fallen victim to this until they notice transactions showing up on their bank statement which they have not made themselves.

“We would like to encourage people to take steps to better protect their details from these criminals by following some simple yet effective crime prevention advice.

“Firstly, it is important to regularly check your statements carefully and notify your bank immediately if you see any unusual activity on your account.

“Secondly, don’t leave things like bills lying around for others to look at and always make sure that any documents containing your name, address or financial details are shredded before being discarded.

“Finally, get regular copies of your credit report and it you are expecting a bank or credit card statement which doesn’t arrive, contact the financial institution involved.”

Officers are working alongside Get Safe Online to raise awareness of the importance of increasing security and protecting personal details to prevent fraudsters from accessing accounts.

This includes downloading and using a reputable internet security application when using a smartphone or tablet, checking the security settings on the mobile device to ensure maximum protection and ensuring that people log out of apps or mobile banking sites when not in use.

Other crime prevention advice includes:

  • Never reveal your full password, login details or account number if you receive an unsolicited email or phone call from what appears to be your bank or building society asking for your security details. Most banks will not contact their customers in this way;
  • Always select strong passwords and pins for online banking and never share your details with anyone;
  • Be extra careful when using a public or shared computer to access your online banking account.

For information around frauds and scams visit the dedicated Stamp out Fraud in Derbyshire webpage at www.derbyshire.police.uk/stampoutfraud.

To report a fraud call Action Fraud on 0300 123 2040 or visit the website at: www.actionfraud.police.uk.

Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.