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Have you received a suspicious email claiming to be from Amazon?

Posted on 6th January 2017
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Action Fraud has recently received several reports from victims who have been sent convincing looking emails claiming to be from Amazon.

The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification.  

The scam email claims recipients have ordered an expensive vintage chandelier, whilst other reported examples include Bose stereos, iPhone’s and luxury watches. 

The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund. The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.
 
Amazon says that suspicious e-mails will often contain:

  • Links to websites that look like Amazon.co.uk, but aren't Amazon.co.uk.
  • Attachments or prompts to install software on your computer.
  • Typos or grammatical errors.
  • Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk.

Amazon will never ask for personal information to be supplied by e-mail.
You can read more about identifying suspicious emails claiming to be from Amazon here

If you, or anyone you know, have been affected by this fraud or any other scam, report it to Action Fraud by calling 0300 123 2040 or visiting their website

For more advice around fraud, visit the dedicated Stamp out Fraud page

Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.