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In an emergency always call 999

Police issue advice after rogue traders target house in Chaddesden

Posted on 3rd October 2018

Officers are warning residents of the dangers of employing cold-calling traders after a recent incident in Chaddesden.

On Tuesday, September 18, it is reported that an unknown tradesman called unannounced at a 74-year-old man’s house on Maddison Avenue and suggested to him that his roof needed repairing.

Work commenced on the roof and the vulnerable man had made three substantial payments by the time police were informed on Thursday, September 20.

Two men, aged 24 and 25, have now been arrested on suspicion of fraud by false representation and released under investigation.

The incident is being investigated by DC Gavin Owen, who said: “We would strongly advise anyone against agreeing to have work done by someone who calls unannounced at your house.

“The victim in this case is elderly and vulnerable and we are keen to hear from anyone who has any information or may have seen the men involved.” 

We have issued the following advice: 

  • Do not be tempted to deal with a business who calls unannounced at your door. Close and lock your back door before answering the front door
  • Always use a spy hole, chain or window to have a look at the caller before answering the door. If you do not recognise them, speak through the closed and locked door
  • Derby City Council Trading Standards can help you find honest and reliable traders with the ‘Buy with Confidence’ scheme. All the businesses who sign up have been checked out by the Trading Standards team, so you know you'll be in safe hands.

DC Owen continued: “We’re urging local people, especially elderly and vulnerable residents, to take notice of the crime prevention advice in a bid to stop themselves being targeted.

“In this case, the amount of money charged was hugely disproportionate to the level of work needed and carried out.

“Take advice from family, friends or reputable traders to check if the work really needs doing and always use approved and trusted traders. Make sure you ask them to provide you with written contact details and always get a contract signed before work begins.

“Anyone who knows an older friend, family member or neighbour, please pass on the information to them too and keep a lookout for them to ensure they are okay.”

If you have any information which may assist with our enquiries on the incident in Chaddesden, please get in touch using one of the following non-emergency contact methods.

Please quote the reference number 18000452183 and the name of the officer in the case, DC Gavin Owen, in any correspondence.

•           Facebook – send us a private message to /DerbyshireConstabulary

•           Twitter – direct message our contact centre on @DerPolContact

•           Website – complete the online contact form www.derbyshire.police.uk/Contact-Us.

•           Phone – call us on 101.

You can also call Crimestoppers anonymously on 0800 555 111.

Please note in the event of an emergency you should always call 999.

We also want to hear from you on the contact details above if you have information or suspicions regarding rogue traders operating in your area.


Do you need a quick answer to a general question? Then we recommend you visit the national Ask The Police web site.