Quick Ways to Help Protect Yourself

E-mail

Ensure that you are protected by a personal firewall and anti-virus software and keep them regularly updated. Report any suspicious messages you receive as abuse to the senders ISP (Internet Service Provider).
 
Never reply to any e-mail you are unsure of.
 
Send all banking related phishing e-mails to reports@banksafeonline.org.uk, Paypal e-mails to spoof@paypal.co.uk and Ebay e-mails to spoof@ebay.co.uk.

Telephone

Report any suspicious phone calls to your phone company and consider registering your number with Telephone Preference Service. Click here to find them online or call 0845 070 0707.
 
Never give personal details over the phone.

Post

Beware of unwanted mail from outside this country or from a Post-box address in this country. Lottery and cashback fraudsters are increasingly using these.
 
Consider registering with Mail Preference Service by clicking here to find them online or call 0845 703 4599.
 
If you have sent money because of any of the above scams contact us on 0345 123 3333.
 
These matters can also be reported to your local Trading Standards Office.

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Frauds and Scams

• What is Fraud?
    
• Protect Yourself
    
• Online & Phone
    
• Phishing Fraud
    
• E-mail Scams
    
• Identity Theft
    
• ATM (Cash Machine) Fraud
    
• Advance Fee, Lottery and Investment Scams
    
• Money Transfer Fraud
    
• Internet Auction Fraud
    
• Business Fraud
    
• Common Phrases
    
• Common Statements
    
• Examples of Letters
    
• Contacts